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Shipping, Returns & Refund Policy USA MEGA SHOP Website: https://www.usamegashop.com Email: inquiry@usamegashop.com Shipping Policy Order Processing Orders are processed within 3–4 business days Orders are not shipped on weekends or public holidays During peak periods, processing or delivery may be delayed If delays occur, customers will be notified via email or phone Shipping Method & Delivery Time Standard Shipping: 3–4 Business Days Shipping Cost: FREE Shipping (Expedited shipping, if available, may incur additional charges) Shipping Coverage We ship within the United States only We do NOT ship to: P.O. Boxes APO / FPO / DPO addresses U.S. Territories International shipping is not available Order Tracking A shipment confirmation email with tracking number is sent once the order ships Tracking becomes active within 24 hours Damaged Orders If your order arrives damaged: Contact us immediately at inquiry@usamegashop.com Keep all packaging and damaged items These may be required for claim verification Return & Refund Policy Return Eligibility (30 Days) Returns are accepted within 30 days of delivery, subject to conditions below. Eligible Categories Returns may be accepted for: Beauty & Personal Care Baby Products Home & Kitchen Household Essentials Office Products Pet Supplies Sports & Fitness Toys, Games & Books Appliances Non-Returnable Items For safety, hygiene, and compliance reasons, the following cannot be returned: Electronics Food & Perishable Goods Return Conditions (Must Meet ALL) To qualify for a return: Item must be unused, uninstalled, and unaltered Must be in original packaging All manuals, accessories, inserts must be included Proof of purchase is required Any free or promotional items must also be returned Resale, Wholesale & Commercial Purchase Policy (IMPORTANT) USA MEGA SHOP sells to end users and resale buyers. All products are brand-new, unused, and factory-sealed. 1. Resale Purchases Are FINAL SALE Orders identified as: Resale Wholesale Bulk Dropshipping Commercial or third-party delivery Are FINAL SALE. Returns or refunds will NOT be accepted for: Change of mind End-customer refusal Product not reselling Marketplace or pricing restrictions Opened or disturbed packaging End-customer dissatisfaction 2. Buyer Responsibility for End Customers For resale purchases, the buyer: Acts as the seller of record Is fully responsible for: End-customer returns Refunds or exchanges Delivery disputes Chargebacks Product listings and pricing USA MEGA SHOP holds no liability for the buyer’s end customers. 3. Packaging & Product Use Policy Packaging may be opened for quality inspection Opened packaging does NOT indicate defect Packaging opened by buyer or end customer is NOT returnable Used, installed, altered, or handled items are NOT eligible Only objectively defective or non-functional items may be reviewed (verification required) 4. Product Description & Invoice Accuracy Products are invoiced exactly as sold Names, brands, SKUs, and descriptions are not modified Invoice edits do not affect return eligibility 5. Acceptance of Resale Risk By completing a resale purchase, the buyer: Accepts all resale-related risks Waives claims related to end-customer issues Agrees to standard wholesale industry practices 6. Abuse Prevention & Rights USA MEGA SHOP reserves the right to: Verify returned items against records Deny returns involving misuse or substitution Apply restocking fees if applicable Restrict or suspend accounts abusing policies How to Request a Return Email inquiry@usamegashop.com within 30 days of delivery Securely pack the item in original packaging Customer is responsible for return shipping (unless item is damaged or defective on arrival) Refunds Issued after inspection and approval Refunded to the original payment method Processing time: 5–7 business days Exchanges Follow the same return process Subject to product availability Contact Us 📧 inquiry@usamegashop.com